Privacy Policy – Aparavi  

Effective Date: July 15, 2025 

  1. Introduction

Welcome to Aparavi. We are committed to protecting your privacy and ensuring transparency in how we handle your personal data. This Privacy Policy explains how we collect, use, share, and safeguard information when you access our SaaS platform, services, and website (https://aparavi.com). 

This Policy applies to both site visitors and users of the Aparavi Data Suite or Aparavi Data Toolchain SaaS platform (“Services”). 

  1. Information We Collect

We collect and process the following categories of personal and usage information: 

  • Account & Contact Information
    • Full name, email address, phone number, job title, company name, billing address. 
    • Login credentials and account activity logs. 
  • Account & Contact Information
    • Full name, email address, phone number, job title, company name, billing address. 
    • Login credentials and account activity logs. 
  • Usage & Technical Data
    • IP addresses, browser type, operating system, referral URLs, pages visited, time spent.
    • API usage, token consumption metrics, event logs, and device identifiers. 
  • Cookies and Tracking Technologies
  • We use cookies and similar technologies to: 
    • Maintain session integrity 
    • Understand usage trends 
    • Customize and improve the Service 

You may manage cookie preferences through your browser settings. 

  1. How We Use Your Information

We use your personal and usage data to: 

    • Provide access to the Aparavi platform and maintain service functionality. 
    • Authenticate users and authorize actions within the platform. 
    • Improve platform performance and develop new features. 
    • Provide customer support and respond to inquiries. 
    • Send updates, notices, and relevant service communications. 
    • Inform you of new features, events, or promotions (subject to consent). 
    • Comply with legal and contractual obligations. 
  1. Legal Bases for Processing (for EEA Users)

We process your data based on the following legal grounds: 

    • Performance of a contract: To deliver the Services you subscribed to. 
    • Legitimate interests: To improve, secure, and grow our Services. 
    • Legal obligations: Compliance with applicable regulations. 
    • Consent: For optional communications or third-party cookies. 
  1. Sharing Your Information

We do not sell your personal data. We may share data with: 

    • Trusted Subprocessors: Third-party vendors (e.g., hosting, analytics, customer support) bound by confidentiality and data processing agreements. 
    • Legal Authorities: As required by law, court order, or to prevent harm or fraud. 
    • Corporate Transactions: In the event of a merger, acquisition, or asset sale, provided your data remains protected. 

A list of subprocessors is available upon request. 

  1. Your Privacy Rights

You may have the following rights under GDPR, CCPA, or similar laws: 

    • Access: Request a copy of your data. 
    • Rectification: Correct incomplete or inaccurate data. 
    • Erasure: Request deletion, subject to legal limits. 
    • Restriction: Limit how we process your data. 
    • Portability: Receive your data in a portable format. 
    • Opt-Out: Stop marketing communications at any time. 

To exercise your rights, contact: [email protected]. We may verify your identity before fulfilling your request. 

  1. Data Retention

We retain data only as long as necessary for the purposes outlined in this policy or as required by applicable laws. Account data is retained during the subscription period and a reasonable period thereafter for audit and legal purposes unless otherwise requested by the Customer. 

  1. Data Security

We employ technical and organizational safeguards such as: 

    • End-to-end encryption of data in transit 
    • Role-based access controls 
    • Periodic security assessments 
    • SOC 2-aligned operational practices 

While no system is 100% secure, we strive to protect your data using industry standards. 

  1. International Data Transfers

Your data may be stored or processed in jurisdictions other than your own, including the United States. Where required, we implement appropriate safeguards, such as Standard Contractual Clauses, to ensure lawful data transfers. 

  1. Third-Party Links

Our website or documentation may contain links to third-party services. We are not responsible for the content or privacy practices of those external sites. 

  1. Children’s Privacy

The Services are intended for users aged 16 and older. We do not knowingly collect personal data from children under 16. If you believe we have collected such data, please contact us for prompt removal. 

  1. Changes to This Policy

We may update this Privacy Policy to reflect changes in legal requirements or our practices. We will notify you by revising the “Effective Date” or providing a more prominent notice, as required. 

  1. Contact Us

For questions, requests, or concerns regarding this Privacy Policy, please contact us: 

Aparavi, Inc.
351 3rd Street Promenade, Suite 300
Santa Monica, CA 90401
Phone: (380) 223-9983
Email: [email protected]